What is the liability and compensation coverage?
GDEX's liability is strictly limited to direct loss and damage ...
What is the minimum purchase quantity?
The minimum purchase quantity for this product is ten (10) ...
Does this product have any expiry policy?
Yes. Expiry date is printed on the consignment note. GDEX ...
Can consignment note purchased be replaced with a new one?
No. Replacement is not allowed. For mistakes made when filling ...
Can consignment note purchased be cancelled even after lodging in?
Yes. Please contact your nearest GDEX Branch if shipment is ...
Can I lodge-in shipments at a different station or outlet from where my eValue was purchased?
Yes. For example, eValue purchased from GDEX Sitiawan branch can ...
Where to lodge-in once shipment is prepared?
All shipments with eValue consignment notes can be lodged in ...
Is Multi-piece Shipment (MPS) allowed?
Multi-Piece Shipment (MPS) is strictly disallowed.
Can more than one eValue consignment note be pasted on the shipment to cater for additional weight? For example two 1kg eValue consignment notes pasted on one shipment weighing 2kg.
No, only one eValue consignment note per shipment is allowed. ...
What if shipment exceeds the maximum weight printed on the consignment note?
eValue shipments must not exceed maximum weight printed on the ...
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