For same day delivery, your parcel would arrive the same day of pickup.
For next day delivery, your parcel would arrive the next day after pickup day in Peninsular Malaysia for regular service areas. Your parcels would arrive 1-3 working days after pickup date for shipments from Peninsular Malaysia to East Malaysia, vice versa.
What will happen if I’m not at home?Liew Zhi2023-07-13T11:41:41+08:00
If you are not at home, we will attempt the following:-
Re-attempt Delivery : Our delivery guy will leave a delivery notice or contact you to reschedule the delivery for a more convenient time.
Self-Collection at GDEX Centre : In some cases, if no one is available at your address, the driver might take the package back to a nearby GDEX Centre or a designated pickup point. You will then need to visit the centre or pickup point to collect the package yourself. They may leave a notification or contact you to inform you of the redirection.
Can you notify me when my driver has deliver?Liew Zhi2023-07-12T18:56:36+08:00
Our driver will make all attempts possible to let you know that they have arrived to deliver your parcel, but if missed, you may contact the Customer Service hotline to re-arrange for another delivery.