Tracking2023-09-15T21:17:36+08:00

Track a Shipment

Track your shipment(s)

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Consignment Number: MY37141389702

Delivered
05 Jul 2023
03:54pm
Delivered
Johor Bharu
05 Jul 2023
09:29am
Out for delivery
Johor Bharu
05 Jul 2023
09:24am
Inbound to Johor Bharu
Johor Bharu
05 Jul 2023
02:20am
Outbound by PJY Hub (Petaling Jaya)
PJY Hub (Petaling Jaya)
05 Jul 2023
02:06am
Inbound by PJY Hub (Petaling Jaya)
PJY Hub (Petaling Jaya)
04 Jul 2023
07:18pm
Picked up by courier
Petaling Jaya


Frequently Asked Questions

How Do I Track My Parcel?2023-07-20T16:39:07+08:00

You can track your parcel quickly and easily via GDEX’s Tracking tool. Simply enter your consignment number or customer reference number to track your shipment.

Why is my Tracking Number invalid?2023-07-20T12:11:59+08:00

It is possible that the sender has yet to drop the shipment to GDEX. Once the sender transmits their daily electronic information to GDEX, you will be able to track your package.

Is my delivery status up to date?2023-07-20T12:16:53+08:00

Yes, GDEX uses proprietary tracking technology to ensure all shipment’s status are updated promptly.

How long does the delivery takes?2023-07-20T12:20:34+08:00

Our next day delivery is available for regular service areas or major towns in Peninsular Malaysia, and 1 to 3 working days for major towns in East Malaysia (3 to 5 working days for outskirt areas), subject to flight availability or abnormal circumstances.

For international shipments, the delivery time will depend on the destination country and customs clearance processes. International deliveries can be as fast as next day, or few working days.

Can GDEX keep me informed of the status of my shipment?2023-07-20T12:22:23+08:00

Yes, as a sender, you will be equipped with shipment status reports when you login to our online portals.

What Does the status means?2023-07-20T12:24:50+08:00

Ex:
Success = Shipment successfully delivered,
Pending = The CN is pending being picked-up,
Pickup = The CN has been picked up,
InTransit = The CN is in transit (either in hub/branch),
OutForDelivery = The CN is heading out for delivery,
Delivered = The CN is delivered to customer,
Returned = The CN is returned to shipper upon their request,
Claim = The CN is under going investigation for claim.

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