For online users:
- Log in to myGDEX or myGDEX Prime.
- Go to “Create CN”. Enhanced Liability will be offered when booking a shipment order.
- Click on the checkbox to add Enhanced Liability and click “Submit”.
- Enhanced Liability will be added to the shipment.
- Proceed to print the CN label and ship out your parcel.
For walk-in customers:
Go to any of our GDEX branches, lodge-in centres, distribution centres, agents or POP Plus. Request to add on Enhanced Liability from our customer service representatives.